Important information regarding COVID-19

ALERT LEVEL 2 BUSINESS OPERATIONS




Sales

Bayswater Sales Teams (including Hawkes Bay BMW and Manawatu BMW) are OPEN FOR BUSINESS.

The requirements of Alert Level 2 for vehicle sales mean that our retail showrooms can open to the public. Vehicle sales, test drives, trade-in appraisals and documentation can now be completed in a more traditional way however increased safety protocols will be in place. This includes physical distancing, the use of Personal Protection Equipment (PPE), enhanced sanitisation and contact tracing registration for visitors. If you still prefer to conduct contactless business, our digital processes remain in place.

Vehicle listings and contact options can be accessed here on our website or call our team on06 650 0200


FINANCE

Bayswater Finance Teams are OPEN FOR BUSINESS.

The requirements of Alert Level 2 for vehicle finance mean that our retail showrooms can open to the public. Vehicle finance and documentation can now be completed in a more traditional way however increased safety protocols will be in place. This includes physical distancing, the use of Personal Protection Equipment (PPE), enhanced sanitisation and contact tracing registration for visitors. If you still prefer to conduct contactless business, our digital processes remain in place.

If you have any questions relating to your vehicle finance or would like to discuss finance options for a vehicle purchase please contact:

Steve Briggs

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027 274 4463


SERVICE

Bayswater Service Centres are OPEN FOR BUSINESS for all vehicle service, repair and WOF inspections. While we are open, our business operations will not be as normal, as we continue to do our part and comply with all Alert Level requirements, to ensure the ongoing safety of our staff and customers.

From Thursday 14 May 2020 we will be operating under Alert Level 2 requirements. This means customers will be permitted to visit our dealerships and business can return to more recognisable practices. Increased safety protocols will be in place including, physical distancing, the use of Personal Protection Equipment (PPE), enhanced sanitisation and contact tracing registration for visitors. You can now arrange the use of a loan vehicle after you drop your vehicle off in a secure zone at the dealership, this can be arranged in advance, please discuss the option when you make your booking.


PARTS

Bayswater Parts Centres are OPEN FOR BUSINESS for all vehicle parts, retail and trade sales. As with our vehicle service centres, from Thursday 14 May, customers may visit the dealership as long as they observe Alert Level 2 procedures.

If you would like to make a service booking or have a service or parts enquiry, please call us on 06 650 0200


While at Alert Level 2, the safety and wellbeing of everyone is a top priority. We are following the Ministry of Health’s guidelines and have put the following measures in place to keep everyone safe:

  • PPE:Our teams will use approved Personal Protective Equipment (PPE) when working on your vehicle.
  • Contact Tracing: We will digitally collect contact details from all visitors in line with contact tracing guidelines & store that information in a centralised contact register
  • Stricter cleaning and sanitation:All dealership and vehicle touchpoints will be thoroughly and regularly cleaned, we'll also be keeping cleaning logs of all vehicles serviced and/or test-driven.
  • Social Distancing: Maintaining social distancing amongst our dealership teams when they’re at work.
  • Distribute Policies: Clearly documented & distributed policies and guidelines for staff to adhere to.

Brands’ Roadside Assistance Phone Numbers

Hyundai Assist/Breakdown - 0800 HYUNDAI
Isuzu Assist/Breakdown - 0800 ISUZU
Renault Assist/Breakdown -0800 736 2858
Subaru Assist/Breakdown - 0800 42 42 32
Suzuki Assist/Breakdown - 0800 929 394
Jaguar Assist/Breakdown - 0800 724 695
Land Rover Assist/Breakdown - 0800 49 49 32
Volvo Assist/Breakdown - 0800 731 073
BMW Assist/Breakdown - 0800 800 269



Bayswater Vehicle Group Branch Managers:


Mel Chan

Branch Manager
Bayswater Hyundai, Isuzu, Renault NAPIER
021 718 317

Paul Kerr

Branch Manager
Bayswater Hyundai, Isuzu, Subaru HASTINGS
021 226 8218

Hayden Firth

Branch Manager
Bayswater Subaru, Suzuki NAPIER
027 556 0072

Matt McDowall

Branch Manager
Bayswater European (Jaguar, Land Rover, Volvo) NAPIER
027 555 6446

James Ridley

Dealer Principal
Hawke’s Bay BMW, HASTINGS
021 778 353

Euan Means

Dealer Principal
Manawatu BMW, PALMERSTON NORTH
027 449 86323



STAY SAFE, AND SEE YOU SOON.


Enquire Here

Napier Dealers
Hastings Dealers
Manawatu Dealers

Bayswater (Hyundai / Isuzu / Renault)

Address
115 Carlyle Street, Napier

Phone
06 835 2388

Sales Hours
Mon-Fri: 8:00am – 5:00pm
Sat: 9:00am - 4:00pm
Sun: 10:00am - 4:00pm

Service Hours
Monday-Friday: 8:00am – 5:00pm
Saturday: 8:00am - 12:00pm

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Bayswater (Suzuki / Subaru)

Address
121 Carlyle Street, Napier

Phone
06 833 5718

Sales Hours
Mon-Fri: 8:00am – 5:30pm
Sat: 9:00am - 5:00pm
Sun: 10:00am - 4:00pm

Service Hours
Monday-Friday: 8:00am – 5:00pm
Saturday: 8:00am - 12:00pm

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Bayswater European (Jaguar / Land Rover / Volvo)

Address
93 - 107 Carlyle St, Napier

Phone
06 650 0799

Sales Hours
Mon-Fri: 8:00am – 5:00pm
Sat: 9:00am - 4:00pm
Sun: By Appointment

Service Hours
Monday-Friday: 8:00am – 5:00pm

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Bayswater (Hyundai / Isuzu / Subaru)

Address
1112 Heretaunga St West, Hastings

Phone
06 876 9394

Sales Hours
Mon-Fri: 8:00am – 5:00pm
Sat: 9:00am - 4:00pm
Sun: 10:00am - 4:00pm

Service Hours
Monday-Friday: 8:00am – 5:00pm
Saturday: 8:00am - 12:00pm

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Hawke's Bay BMW

Address
822-824 Karamu Road North, Hastings

Phone
06 873 0055

Sales Hours
Mon-Fri: 7:30am – 5:30pm
Sat: 8:00am - 3:00pm
Sun: By Appointment

Service Hours
Monday-Friday: 7:30am – 5:00pm

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Manawatu BMW

Address
44 Grey Street, Palmerston North

Phone
06 952 6940

Sales Hours
Mon-Fri: 7:30am – 5:30pm
Sat: 8:00am - 3:00pm
Sun: By Appointment

Service Hours
Monday-Friday: 7:30am – 5:00pm

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